Times Business starts retail course

retail management courses in India, Times Business Solutions has commenced a certificate course in retail management. Launched in collaboration with Lady Irwin College, the course promises to provide professionals outfitted with industry-specific qualifications. “We want to offer a course that is totally customised to industry requirements. Association with the Times Group will help us get that industry interface”, said Sushma Goel, reader, department of CRM&E, Lady Irwin College. The course of 80 hour duration will have four modules with retail space, facilities, customer relationship and brand management as the thrust area. Retailers believe that such courses will help students understand the retail sector closely and develop the insight into dynamic market segmentation. “We hope that students coming out of this course will have all the necesssary soft skills and expertise, that will help our business to grow both horizontally and vertically”, said spokesperson, Barista. According to industry experts, besides inventory management, the course must also impart a holistic knowledge of employee engagement and commitment programme. The times group already has courses in field of journalism, marketing, business solution and sales